Office Policies | Konstan Family Dentistry
Introduction
Welcome to the Office Policies page of North College Hill Dental Associates, LLC. As a leading provider of dentist and dental services in the North College Hill area, we are dedicated to ensuring that your experience with us is of the highest quality. We understand the importance of clear and transparent office policies, so we have outlined them below to help you feel informed and confident in choosing our practice.
Appointment Scheduling
When it comes to scheduling your dental appointments, we strive to accommodate your needs as much as possible. Our friendly staff is available to assist you in finding a convenient time that fits your schedule. We encourage you to book your appointments in advance to secure your preferred time slot.
If you are unable to keep your scheduled appointment, we kindly request that you provide us with at least 24 hours' notice. This allows us to offer the appointment to another patient in need of dental care. Failure to provide sufficient notice may result in a cancellation fee.
Insurance and Payment
At North College Hill Dental Associates, LLC, we accept most major dental insurance plans. As a courtesy to our patients, we will gladly assist with filing your insurance claims and verifying coverage. Prior to your appointment, please provide us with your insurance information so we can ensure a smooth billing process.
If you do not have dental insurance, we offer flexible payment options to help make your treatment more affordable. We accept cash, checks, and major credit cards. Additionally, we work with reputable dental financing companies to provide convenient payment plans. Our team will work closely with you to discuss your options and develop a personalized payment plan that suits your needs.
Financial Policies
Our goal is to make the financial aspect of your dental care as clear and straightforward as possible. Upon receiving treatment, we kindly request that payment be made at the time of service, unless prior arrangements have been made.
In cases where extensive treatment is necessary and multiple visits are required, we can discuss financial arrangements that suit your budget. We want to ensure that your oral health is not compromised due to financial concerns, so please don't hesitate to bring up any questions or concerns you may have.
Cancellation Policy
If for any reason you need to cancel or reschedule your appointment, we kindly request that you notify us at least 24 hours in advance. This allows us to accommodate other patients who may be in need of dental care. Failure to provide sufficient notice may result in a cancellation fee.
Privacy Policy
Your privacy is of utmost importance to us. We strictly adhere to all HIPAA guidelines and maintain the confidentiality of your personal information. We only collect and use necessary patient information for providing quality dental care and will never disclose your information without your explicit consent.
Our privacy policy also extends to our online platforms. We utilize secure technology and encryption methods to safeguard any personal information you provide to us through our website.
Conclusion
At North College Hill Dental Associates, LLC, we are committed to providing exceptional dental services in a caring and comfortable environment. Our office policies are designed to prioritize your convenience, well-being, and confidentiality. If you have any further questions or would like to schedule an appointment, please don't hesitate to contact us.